Our Ethical Business Pledge
At CYAN, we are dedicated to conducting our IT support services with the utmost integrity and in accordance with the highest ethical standards. As we strive to become a certified B Corporation, our commitment to ethical business practices, and using our expertise as a force for good, is the foundation of our company culture and is reflected in our actions and decisions every day.
We pledge to:
Uphold Integrity: Conduct all our business activities with honesty, fairness, and respect, ensuring that we always act in the best interest of our clients, employees, and stakeholders.
Promote Transparency: Maintain open and honest communication with all stakeholders, providing clear and accurate information about our services, practices, and business operations.
Ensure Fairness: Treat all employees, partners, and clients impartially, promoting a work and service environment that respects diversity, inclusion, and equal opportunity.
Champion Sustainability: Commit to sustainable IT practices that minimise our environmental footprint and support our clients in their sustainability goals.
Respect Human Rights: Uphold and promote human rights within our sphere of influence, ensuring safe and humane working conditions, and rejecting all forms of forced labour, child labour, and discrimination.
Engage in Fair Competition: Compete fairly in our market, avoiding any practices that distort competition, including bribery, corruption, and unethical marketing.
Protect Privacy: Safeguard the personal information of our clients and employees, adhering to the highest standards of data protection and privacy.
Encourage Accountability: Take responsibility for our actions and decisions, regularly reviewing and improving our practices to meet and exceed ethical standards.
Inspire Local Communities: Support the well-being and development of our local communities, ensuring our business contributes positively to society.
Drive Purposeful Innovation: Lead with innovative IT solutions that address social and environmental challenges, ensuring our growth benefits all stakeholders.
Effect Positive Change: Actively contribute to social and environmental progress through our services, working to solve pressing technology challenges and create meaningful, positive impact for purpose-driven businesses and nonprofits.
Build a Better Future: Commit to creating a sustainable, inclusive, and prosperous future for all by aligning our IT support services with the UN Sustainable Development Goals that contribute to the long-term health and well-being of society and the planet.
Support Micro-Charities: Establish and develop a foundation service that offers full IT support services at low cost to micro-charities, enabling them to maximise their impact with robust and affordable technology solutions.
Fund Citizen Science: Allocate resources to fund citizen science projects in our local community, encouraging innovation and engagement in scientific research and environmental stewardship.
Strive for Net Zero: Commit to achieving net zero carbon emissions, maintaining a climate-friendly workforce, and offsetting the carbon footprint of all client transactions through verified carbon offset programs.
By adhering to these principles, we aim to build trust with our stakeholders and contribute positively to society. We are committed to continuous improvement and accountability, ensuring that our business remains a force for good.
We invite our employees, partners, and clients to join us in this commitment to ethical business practices, purposeful innovation, and positive change, working together to build a better future for all.