Mission Statement

At CYAN Solutions Ltd, our mission is to provide organisations with reliable, secure, and sustainable IT solutions. We specialise in managed IT support, cyber security, cloud services, and strategic IT consultancy, helping our clients operate efficiently, securely, and with greater confidence. With a focus on proactive service, expert advice, and a people-first approach, we simplify technology, enabling our clients to focus on what matters most.

Sustainability, transparency, and social responsibility are at the core of our work. We are committed to ethical practices, reducing our environmental impact, and contributing to a more inclusive digital future. By combining reliable technology with human-centred values, we deliver solutions that support meaningful progress in the economy, the environment, and society.

Our Vision

Our vision is to be the trusted IT partner for forward-thinking organisations, recognised for delivering ethical, secure, and scalable technology solutions. We aim to make a meaningful impact by supporting a more resilient, inclusive economy, through responsible business practices and technology that helps organisations grow, while benefiting everyone they serve.

Our Core Values

• Integrity: We operate with honesty and transparency in all our interactions, building trust with our clients, partners, and each other.
• Sustainability: We consider environmental and social impact at every stage of our technology lifecycle, from procurement to end-of-life management.
• Client-Centricity: We listen carefully to our clients, tailoring solutions to meet their needs and providing proactive support and guidance.
• Innovation: We embrace change, continuously seeking ways to improve and leveraging new technologies to deliver better outcomes.
• Collaboration: We work closely with clients, suppliers, and stakeholders to co-create responsible and effective IT solutions.
• Accountability: We take ownership of our commitments and measure success by the tangible impact we create.

Our Commitments

Environmental Commitment:

• Minimise the environmental footprint of our operations through energy efficiency, digital-first practices, and responsible equipment disposal.
• Promote cloud and virtualisation technologies that reduce physical resource use.
• Partner with suppliers who share our commitment to sustainability and ethical sourcing.

Social Commitment:

• Maintain a fair, inclusive, and respectful workplace that values diversity and personal development.
• Offer opportunities for learning, skills development, and career progression.
• Support the wider community through volunteering, partnerships, and social value initiatives.

Product and Service Commitment:

• Deliver secure, scalable, and user-friendly IT services that support operational resilience and compliance.
• Stay ahead of cyber threats and regulatory changes to safeguard our clients’ data and infrastructure.
• Ensure all services meet high standards for quality, accessibility, and sustainability.

Client Commitment:

• Provide dependable support, clear communication, and fast response times tailored to client needs.
• Build long-term partnerships based on mutual respect, shared values, and transparent service delivery.
• Continuously evolve our offerings to meet the future challenges and opportunities faced by our clients.

Our mission statement is formalised and approved by the board and reviewed annually to ensure it aligns with our evolving goals and continued commitment to responsible business practices.

Last updated: 22 July 2025