Our Approach

A proven, structured model for success

We’ve helped businesses of all sizes turn IT into a real source of value – not just a cost centre for day-to-day business.

Our goal is to help our customers do better business. But that means different things to different people. That’s why our approach is structured enough to bring you the advantage of our hands-on experience – but flexible enough to match your needs, challenges and ambitions.

Whether your focus is driving down costs, reducing the need for in-house skills, or empowering your people to work in new and exciting ways, here’s how we’ll help.

We Listen

We don’t believe in ready-made. We don’t believe in selling you an IT solution we prepared earlier. We think the strongest relationships come from technology that’s tailored to match your needs and strategy.

So we start by getting to know what you’re about, what you’re doing, and where you’re headed as a business. We’ll explore your industry, uncover opportunities, and occasionally ask the hard question. All with a view to delivering strategically-aligned technology and, in turn, more value.

About Us

We Plan

We live and breathe technical details. But an effective plan isn’t just a to-do list. It’s a vision of where you can be as a business and how technology can get you there. For IT to have a big impact, you need to plan for the bigger picture.

For us, a plan involves infrastructure, configuration, software and hardware, but that’s not all. We plan for the future of your business – what you need today and, more importantly, how we can get ahead of what you’ll need tomorrow.

Our Services

We Deliver

At the most basic level, our proven IT support solutions and specialist expertise mean we do what we say – on time, on budget and backed by robust SLAs. But that’s just the start.

We don’t just deliver a quick fix or system update. We push further to deliver on your strategic goals – everything from reduced costs to increased productivity, workforce mobility to better collaboration.

Be Inspired

IT that’s simple to understand.

Compliance you can have confidence in.

A more productive workforce.

Powerful IT security your business deserves.

IT experts you’ll enjoy working with.

We empower people
through technology

The extent of Cyan’s support and the flexibility of the platform has allowed us to grow very quickly.

Toto Energy

Case Study

How Cyan Solutions Helped Toto Energy drive rapid Growth

About Toto Energy Founded in 2016, Toto Energy is a UK utilities supplier with a mission to make gas and electricity more affordable. From the...

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I would absolutely recommend Cyan. At Sands, we have this thing about ‘feeling like you’re being held within a process’ – that level of safety and reassurance. That’s how Cyan has made us feel.

Sands (Stillbirth and Neonatal Death Society)

Case Study

Cyan delivers sustainable solutions and increases confidence in IT at Sands

About Sands The Stillbirth and Neonatal Death Society provides bereavement support services to anyone affected by the death of a baby, as well as working...

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Useful Information

IT Security Strategy: What You Need to Know

Most businesses are critically dependent on the internet. Survival means having a strong IT security strategy in place. The hacking of telecommunications giant Talk Talk in 2015 reminds us that it’s not just smaller businesses that are at risk either.

Find out how you how to develop an IT security strategy here >

Essential Recommendations for Business IT Security

One of the key factors that effects almost every business with a digital profile is IT security. It’s a constant challenge to get right whether you are a small start-up or a large corporation.

Read more here >

How Often Should You Audit Your Business Cybersecurity?

For many businesses, cybersecurity tends to sit in the background. It’s something we often seem to have a lot of confidence in without really fully understanding it. The only time we pay attention and question its suitability is when something goes wrong….

Find out more here >

What is a Typical IT Budget for a Small or Midsize Business?

Small and medium sized businesses (SMB’s) can struggle to put a figure on their IT budget. There are a lot of factors involved in developing a solution that works, not least the industry or sector, the amount of data and how it is currently controlled, as well as the various types of technology being used.