Fast & Proactive
IT Support
We’ll keep your systems running smoothly, so you can work the way you need to.
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IT Support includes…
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Unlimited IT Helpdesk Support
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Unlimited on-site Support from our Engineers
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1st, 2nd, and 3rd line IT Support
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Complete end-to-end analysis of your business and IT needs
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Comprehensive IT Roadmap
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IT Strategy & Consultancy
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Financially backed SLA
For responsive and proactive support from a helpful team of very friendly IT nerds, contact us today.
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We’ll take care of your IT so you can focus on other stuff
We’re always monitoring and managing your IT services, so we can prevent a problem before it develops. Your services are kept up to date, and we run reports on your usage to make sure you’re making the most of all your services. If you’re not, your Account Manager will get fired. Just kidding…
Fast Support means we’re super responsive. Our team will work as quickly as they can to resolve any problems, and they’ll make you feel important while they do it.
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We’re always improving
We track and measure our response times, and are always working on ways to improve. Your feedback is really important to us, so you’ll always get an opportunity to score us out of 10 and give us your feedback when your ticket is closed.
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We’re only human
Our customers love how personal our services feel.
Cyan’s culture is really important to us, and we recruit people that believe in our values and represent our brand.
It’s important to all of us that you find us easy to deal with, and we want you to look forward to speaking with us as much as we enjoy speaking with you.
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