We remove the burden of IT management and provide comprehensive IT support that will keep your systems running, your data secure, and your people productive.

Our helpdesk will resolve IT issues as they occur, no matter how small, freeing up valuable time for your team – time that can be better spent focusing on your business goals. If we can’t resolve an issue remotely we will send an engineer to your site.

From supporting end users to managing Microsoft licences, monitoring backups to updating systems and applications, it’s all taken care of. And, because every aspect of our support and maintenance is handled by the same team of CYAN IT experts, we get to know your team personally.

We guarantee the highest service levels with a robust set of agreements. You can expect fast, responsive support from a team that’s always ready to help. And while more than 95% of calls handled are resolved within just 15 minutes, we’ll work with you to agree the specific needs of your business and provide you with regular performance reports. As a result, you’ll get exceptional service whenever you need it, as well as complete transparency on our performance.

We effectively become your outsourced IT department, and key to this relationship will be providing technical and strategic advice as and when you need guidance.