Continuity Checklist

Essentials to consider in your Continuity Plan

From free tools to rescheduling deliveries, this checklist will help you consider the essentials that you may have missed in your continuity plan.

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We’ve summarised some key considerations below…

Communication

If your employees have to work from home, they’ll need to be able to communicate with each other, your customers, and your suppliers. Consider what arrangements you’ll need to make to ensure your employees can continue to collaborate from different locations.

We’re able to provide you with free access to Microsoft Teams for 6 months if you already have Office 365. If you don’t have Office 365 and would like to talk to us about how your business could benefit from the solution, please give us a call on 02392 333 365.

Equipment

You’ll need to take stock of what portable equipment you already have access to, and what is crucial for your business. You should also consider what software and equipment your customer support teams will require to continue providing core services and support to your customers.

With more people working remotely during this outbreak, hackers are taking advantage of vulnerable systems. Make sure you understand the risks, and you have adequate measures in place to ensure you’re protected.

People

Work with your HR team to make sure you have all the essential policies in place, and you’ve considered all the risks to both your business, and your employees. Remember, it’s vital that you protect your employees too.

Processes

It’s difficult to cover everything, so you should utilise your key employees to help you capture fundamental points that may have slipped through the net. We’ve suggested some factors to bear in mind in our continuity checklist here which you may find helpful.

It’s important that you’re prepared for any scenario, and testing that your plan works is essential, so run a drill as soon as you can to highlight anything you may have missed.

Need advice?

We’re here to help, so if you’d like to chat with one of our experts, please give us a call on 02392 333 365.

Tips for Finding the Best IT Consulting Solutions

It can be difficult staying up-to-date with the latest advances in technology or understanding how these can benefit your business if they are implemented. Most business owners don’t completely understand what a managed IT solution can provide or how it fits in with the way their company currently runs.

There are also plenty of companies offering IT consulting solutions ‘tailored’ to your needs out there, each promising the earth. But which one should you chose? How do you separate the worthwhile IT consultants from the ones that are likely to hold your business back?

Your IT partner can make a huge difference to the success or failure of your business and how competitive it is. Here are our tips for finding the right company:

1. Understand What You Need

You need to be able to match the services on offer to complement your business activities. Take a look at your short and long term goals and then find out what IT consulting solutions are going to benefit these.

You might want high levels of security because of the kind of data you handle, or services that constantly monitor your threat status and automatically provide solutions. You may want to introduce new cloud services so that your staff are able to perform more productively.

2. Take Your Time

Finding the best IT consultant to work with can take time. There are lots of options online and you shouldn’t rush, or allow yourself to be rushed, into picking this company or that company. It’s better to take some extra time, including having a cooling off period before you finally decide, to ensure you get the best partner for the future development of your business.

3. Look for Expertise

The best IT consulting solutions are the ones that have a range of expertise available. You rarely get this from one person businesses – they can be stretched for time and certainly won’t have the level of knowledge you are looking for. You should check not only the number of staff they have on board but what their specialisations are.

It’s important to interview your prospective IT consultancy and find out all you can about them. Check for online reviews and ask for referrals.

4. Does It Fit Your Needs

If you’ve made a list of what you are looking for as a business, done your due diligence and matched up the various services you require, the final thing you need to decide is whether the IT service meets your needs and ticks all the right boxes. Some extra areas to consider are how long they have been operating and whether they are able to respond to your changing needs.

IT Consulting Solutions: Why Choose Cyan?

At Cyan we pride ourselves in being a flexible, high tech solution for today’s modern businesses. We offer a range of different services that can be tailored to your needs. If you want to start small and cover just a few areas of IT support, we can certainly help with that. The good news is that our provision is scalable – which means, as your requirements change, so can our service.

We work closely with our customers to identify the areas where they need support. Here are just some of the things we can help your business with:

Managed IT Support: For many businesses, IT can take up much more time than they have to offer internally. A managed IT solution basically takes the weight off your shoulders and provides the full service and maintenance you need at a cost you can afford.

Cyber Security: Safety of data is probably the biggest worry that businesses have nowadays. Your success depends on having a secure eco-system, protecting your from both financial and reputational damage. At Cyan, our expert team helps put in all the processes that protect your business, including managed firewalls and anti-virus software that is fit for purpose.

Cloud Services: More and more businesses are using the cloud to deliver flexibility and agility for their employees. Our subscription-based services mean that you can keep control of the costs and give your staff the tools they need to achieve your goals.

Virtual CIO Consultancy Services: Most businesses don’t have the finances to employ a Chief Information Officer on site. Our virtual service means that you can access the latest advice and technology to drive your business forward at a fraction of the cost.

IT consulting solutions can be complicated and are challenging to get right. If your business is looking for a partner that can deliver tailored services and grow and scale as you develop, contact the team at Cyan today.

Top 5 Ways To Avoid Phishing Emails

Five top ways to prevent phishing attacks

Cyber attacks are on the increase, and it is vital to protect yourself and your business against the rising security threats. For most companies, the employees are the weakest security link, leaving the company open to potential attacks and breaches. Over 90% of cyber attacks start with a phishing email, and recent studies suggest that the fastest growing security threat to businesses is no longer malware but impersonation email attacks.

The reason employees are often the weakest link in your security is due to human error, and cyber attackers have learnt it is easier to trick someone into revealing secure information such as logins and passwords, rather than trying to exploit a secure system. The number of impersonation email attacks sent has increased by 50% quarter-over-quarter compared with malware and harmful files being sent rising by 15%. This means your business is seven times more likely to be subject to an impersonation email attack than a malware attack.

The figures are staggering, and even still there are thousands of companies out there who are not doing everything they can to protect themselves against phishing emails. The most common type of phishing emails is spear phishing; a highly targeted scam email that is sent to a business or individual. If the cybercriminal does enough research into an individual or business, spear phishing can be very effective, and research has shown that 97% of individuals can be tricked by a spear phishing email attack. Here are some of the top 5 ways to avoid phishing emails and protect your business.

Invest In Your Systems

One of the best ways to protect your business from phishing emails is to prevent them from getting through to your employees in the first place. There are many technological approaches to avoid phishing attacks, such as powerful filters and protection systems. Implementing a smart security system can help to identify phishing emails and block them from being received by your employees.

This is a great place to start when it comes to avoiding phishing emails, but even the best technology can’t detect every single phishing email. There will always be some that slip through the filters, so it is vital to have other precautions in place as well.

Educate Your Employees

As personnel are often the biggest downfall for a company’s security, it is essential that they are provided with appropriate training and knowledge to protect themselves against phishing emails. While many phishing emails are poorly written and easy to detect, there are often highly sophisticated attacks that are much more difficult to spot.

To properly protect your business against phishing emails you should develop an effective security education programme to raise awareness among staff of the growing cyber threats.

Go Phishing

One very effective method to identify the weak links in your security and determine where further training is required is to send phishing emails to your employees. Craft an email based on the kind of ones that your employees do receive and then measure for these main four metrics: clicking on the link, opening attachments, reporting the email and response time.

After the ‘attack’, discuss the results of the tests with your employees; it is usually best to keep results anonymous or break them down by department or team to avoid employees feeling like they are being individually called out. Your goal with this exercise should be to raise awareness and educate your employees, not to embarrass them.

Develop A Strict Protocol

Ensure you have a strict and well thought out protocol in place for phishing attacks. Encourage all employees to report all attacks or potential attacks immediately so that they can be dealt with effectively and quickly.

Make it clear that every employee can ask for help if they think they might have been a victim of a phishing email attack and be sure never to punish staff if they do get caught out; it will only discourage your employees from reporting the attacks in future. Once an attack has been reported, take steps to scan the affected devices for malware and change all passwords as soon as possible.

Review Your Digital Footprint

Cybercriminals will use information that is publicly available about your business and employees to make phishing emails more convincing. This information can be found on your website and social media accounts and is known as your digital footprint. Carefully consider what information is necessary for your website visitors and what could be used by potential attackers.

It is also vital to offer support and training to your employees on how to best manage their digital footprint; you should not expect them to remove themselves from the internet entirely but help them understand what information isn’t necessary to share.

Increase your phishing protection with Cyan Solutions

At Cyan Solutions we can develop robust IT security to reduce the risk and prevent cyber attacks. If you would like friendly advice on how to increase your IT security, talk to our experts now.

Top Cloud Computing Trends

The idea of cloud computing has been around for over 50 years; however, it is only in the last decade that it has evolved from being something service providers suggested to businesses as a new idea to becoming the technology that supports the majority of modern enterprises.

For many businesses, it is no longer just about whether cloud computing is right for them, but how much of the IT infrastructure should be moved to the cloud. The growth of cloud computing among businesses has been rapid in recent years and is only set to carrying on becoming more and more popular as new technologies and systems are developed and rolled out.

Cloud computing is no longer considered a useful tool for businesses, but an integral part of the infrastructure and a way to accomplish business goals and enable growth.

Cloud Computing Basics

Cloud computing is a term referring to the use of the cloud for IT services such as software, systems and resources. A cloud is an IT environment stored remotely, offering remote and scalable IT resources to both individuals and businesses. Cloud computing stores everything on the internet, providing remote access to files, systems and software from anywhere with an internet connection.

Businesses have been embracing cloud technology in recent years, utilising it as an effective way of managing IT systems that are scalable, reliable and accessible.

The Growing Trend

IT executives and business owners no longer need to be convinced that cloud computing is the next dominant technology on the horizon, in recent years it has become an established and well-known method for infrastructure, software and storage. While many people might think cloud computing has hit its peak popularity over the last few years, it is showing no signs of slowing and 2018 is shaping up to be one of its biggest and best years to date.

The cloud computing market was predicted to grow by 21% in 2018 compared to 2018, and now we are more than halfway through the year it is clear to see this prediction is becoming a reality.

Recent advancements in virtualisation technologies, new data protection policies and increasing options for cloud connectivity are all resulting in cloud computing becoming more and more popular by the day. The fastest growing segment of the cloud computing market is cloud system infrastructure services (Infrastructure as a service / IaaS), which is predicted to increase by nearly 36% by the end of 2018.

As more and more businesses are starting to see the benefits and making the move over to the cloud, this number is only set to continue to rise. It is predicted that by 2020, 83% of enterprise workloads will be in the cloud, with 2018 being the year that most cloud service providers will go on a buying spree to strengthen their platforms security.

The greatest concern amongst IT professionals that results in them adopting a cloud computing strategy is security, which is no surprise with the newly introduced General Data Protection Regulations (GDPR) that can see businesses charged with hefty fines in the event of a security breach.

Cloud Computing Industries

While cloud computing is growing in popularity across a range of industries for their IT functions; some industries are adopting the technology as an innovative method of helping them succeed in an ever-changing marketplace. The media industry has had a real boom thanks to cloud technology, allowing audiences to access a range of content in a variety of ways including multi-screen entertainment and on-demand viewing.

Compared with the manufacturing industry which uses the cloud for sales support, logistics and product development. Some industries are less keen on the cloud, seeing it as not secure enough for their business models. Industries that rely on a significant amount of sensitive personal data are a bit slower on the cloud bandwagon, such as the banking and insurance industries, who mainly use cloud computing for administrative functions as opposed to storage.

A recent study from the Cloud Industry Forum shows that the overall adoption rate for business cloud services in the UK was 88% in 2017, and 67% of users expected to increase their adoption of cloud services over the next 12 months. There are many positive reasons for adopting a cloud-based solution for your business, including a competitive edge, reduced costs, improved efficiency and scalability.

Jumping on the cloud computing bandwagon can help your business to update its capabilities to fit with requirements and manage resources around changing workloads. With the expectation that cloud computing will only continue to grow in popularity throughout the rest of 2018 and beyond, there is no better time to introduce a cloud system to your business.

If you’re ready to bolster your security and help your drive growth, then talk to our experts at Cyan Solutions who can show you the benefits of cloud computing for your business.

Myth-busting Cloud Technology

Five Top Cloud Technology Myths

Cloud computing has been growing in popularity in recent years. However, there are still some regular misconceptions about the platform and how it works. In simple terms, cloud technology refers to storing and accessing programs and data over the internet as opposed to using a computer’s hard drive.

With an online connection, cloud computing can be done at any time and from anywhere, which is just one of the reasons that it is so popular among businesses and individuals. For something that has become so mainstream in recent years, cloud computing is still not properly understood by many. This article will reveal the truth about cloud technology and most common myths associated with it.

The Cloud Isn’t Secure

Many people seem to believe that using cloud technology is less secure and safe than traditional IT solutions. In actual face, maintaining cybersecurity is all about staying ahead of the attackers, and this is the same whether you are using cloud technology or traditional solutions. The main difference when using cloud technology is that both you and your cloud provider have a shared responsibility for maintaining the security of data stored in the cloud.

As cloud providers are professionals in the field of cloud technology and security, they usually have the investment resources, experience and knowledge to maintain high-end security technology. When it comes to both security and compliance, a cloud provider can generally invest vast amounts of resources that far exceed what an independent business could realistically manage.

The Cloud and The Internet Are The Same

There is often confusion about what the cloud really means, and usually, we interpret saving something to the cloud as saving it to the internet, which is figuratively true, but the two things are not the same. Put simply; the cloud is a network of remote servers that can only be accessed using the internet. The internet is one huge global network of connections, and within it, there are hundreds of thousands of clouds.

Many people make the mistake of thinking there is one single cloud when in actual fact there are thousands of different clouds located on the internet. These various different clouds could be either public or private. A public cloud is a service that can be accessed by anyone from anywhere with their own individual account, such as Dropbox or iCloud. A private cloud is dedicated to one specific company and can only be accessed by those with access to that particular server.

Cloud Migration Is Difficult

Years ago, when the cloud was a relatively new technology, there were plenty of horror stories around from early adopters who moved their business onto cloud technologies. Just a few years ago, cloud technologies were still a relatively new thing, and the power of them was unproven, leaving enterprises to figure them out on their own with little guidance or help. This led to implementation nightmares and gave cloud technology a bad name.

The technologies have come on in leaps and bounds since then, and now implementing cloud technologies could not be easier. The technology has improved significantly in recent years, and there are experienced and knowledgeable professionals out there to assist businesses in implementation and training. If your current servers are outdated, then some cleaning and architecture revisions may be necessary to migrate to the cloud, but with the help of a professional, the migration process can be seamless.

Cloud Technology Is A Fad

Many people still have this common misconception that cloud computing is simply just another fad. Its fast rise in popularity makes some people believe that the cloud is just another marketing buzzword that will be soon forgotten, but this is not the case. Cloud technology has actually been around since the 1960s and has become increasingly popular in recent years as technologies have advanced and improved.

Hundreds of companies across all industries rely on cloud computing for their day-to-day. IT needs, making it far too big and popular to be regarded as a short-lived fad. Cloud computing is expected to continuing growing and advancing over the next few years and is showing no signs of slowing.

Cloud Technology Is Cheap

It is a common belief that cloud technology is a cheaper way to run a business than traditional methods, but this is not always the case. Moving a company’s systems and data to a cloud platform will reduce the need for expensive hardware and in-house servicing costs, but there is also a financial investment involved in migrating everything over.

While the initial cost of moving over to the cloud may be pricey, the ongoing management costs are generally low and make up for it in the long run. Cloud technology also provides a more significant amount of flexibility and scalability once the transition is complete, resulting in a better performing business.

At Cyan Solutions we are experts in working with our customers to smoothly transition them onto the right cloud platform, tailored to their needs. Contact us now to discuss how cloud technology could transform your business.

Technology to Minimise the Disruption Of School Holidays

The benefits of remote working for the school holidays

With the school holidays on the horizon, thousands of businesses are preparing to manage an increase in holiday requests from their workforce to take care of their children.

For growing companies, these months can be a real hindrance to business and often create a huge slump in efficiency as employees struggle to battle the childcare challenge alongside their daily jobs. With technology vastly improving flexible working in recent years, there are now alternatives to help your business keep productivity up during the holidays.

Remote working has increased in popularity more and more thanks to cloud technologies and more flexible attitudes to office hours. Allowing your employees to work from home, or wherever suits them, gives them the chance to take care of little ones during holidays while keeping their out of office off.

Employees can easily keep on top of their daily tasks, keeping your businesses productivity up instead of grinding to a halt as soon as the schools do. The use of cloud technology can give workers the same real-time access to systems and files as they would have in the office. Furthermore, video conferencing means those vital meetings can still go ahead even with your employees dotted around the country. Allowing your employees to work remotely has a huge range of benefits for them as well as for you and your business.

Beat the Childcare Challenge

Finding reliable and cost-effective childcare during the holidays can be a real struggle for working parents. Whilst holiday clubs may provide some help, they don’t always fully cover office hours, especially for parents who must add a long commute onto their working day. Giving employees the option to work from home during school holidays can be a real help for parents who struggle to get cover for their kids while they are in the office.

The chances are that when you introduce remote working, the number of holiday forms hitting your desk will decrease dramatically as parents no longer need to use their precious holiday days to look after the kids. As a growing business, it is vital to keep your key workers on hand throughout July and August, even if they are not stuck behind their desk.

Happy Employees = Happy Business

It is no surprise that happy employees are more productive and efficient in their daily tasks. Cutting out their commute and giving them the option to work flexibly will reduce their stress levels and increase their productivity. This greater flexibility in their daily tasks is a benefit to both employee and employer, giving a boost in morale and the freedom for workers to work in an environment that suits them and their individual working style.

Studies show that those who work from home are happier in their job than those working in an office and that working remotely increases productivity by 16 per cent.

Anywhere, Anytime

Utilising cloud technology for remote and home working allows your employees to bust out of that standard 9 to 5 and work when it suits them and their lives. Giving your workers the freedom to get their tasks completed at any time of day can increase productivity and efficiency.

Cloud technologies can also allow your employees to work from anywhere with an internet connection; whether it’s at home, in the local coffee shop or on a train, they can be getting on with their duties wherever they happen to be. During the school holidays, many workers take time off just to sit at home or take the kids to visit family members elsewhere, giving them the ability to work remotely using cloud technology allows them to continue working no matter where they are.

The Best Talent

Introducing remote working for your business can give you the opportunity to hire the best talent, no matter where they are based or whatever their personal circumstances and commitments. Traditionally, you might only be considering hiring employees within a commutable distance from your office. However, the best person for the job might be situated further afield or need flexible working.

Utilising cloud technologies can help you to expand your workforce and grow your business without limiting the talent pool you can pick from. Remote working also increases employee retention, so once you’ve hired the best people for the job you have more chances of keeping them for even longer by giving them the flexibility to work where and when they want.

Get your business school holiday ready

There are a vast range of technologies out there to help growing businesses make the most of their employees during the holidays, so there is no need to let the slump slow you down. At Cyan, we offer a range of remote working solutions to make sure your business is still running at full capacity. Even when school is out, you can utilise cloud solutions to boost your productivity. Get in touch for free advice about introducing cloud-based remote working in your organisation.

Cyan delivers a tailored cloud based solution

The way businesses need to work is changing fast. Employees, and consumers, want more flexibility, quicker access to information, and the ability to work and communicate from anywhere at any time. All without compromising security or giving people a muddled or fragmented experience.

Why move to the cloud?

Fewer and fewer companies are choosing to invest in traditional onsite hardware. Instead, they are embracing a modern way of doing business that removes the upfront expenditure and burden of onsite IT whilst empowering staff to work more efficiently.

A cloud solution allows you to leverage industry-leading technology, often too complex and expensive for small and medium sized businesses to afford. You get the performance and reliability of enterprise-grade infrastructure without the associated costs or management overheads. You also significantly reduce cyber risk as key business assets are protected in secure data centres.

Why choose Cyan cloud services?

With so many cloud services available in a swamped marketplace, selecting the right solution for your business is crucial. Standard cloud models often aren’t a good fit and business suffers as a result. When you start to lose control of important IT assets or governance of sensitive corporate data, then the risks quickly escalate. You may also need to respond rapidly to fluctuating customer needs. This is a modern-day challenge for any business.

Cyan cloud services are built and tailored to suit your exact needs. Your servers, software applications, company data, licencing and security concerns all taken care of in a protected, dedicated cloud environment, fully managed and supported by our team of experts.

Everything you need is delivered in a single solution, giving you the performance and control of onsite IT, but with the flexibility and efficiency of a cloud model. With no upfront costs and affordable monthly subscription payments, you can scale and budget as you grow.

Benefits of a Cyan cloud desktop

  • Integrated desktop experience: All users see a familiar Windows user interface from any device.
  • Centralise company data and file sharing: Moving your company data and network shares to the Cloud allows you to manage all your files in one location and take control of access. We can set permissions for file and folder access, prevent files from being moved to public Cloud storage such as Dropbox, or even prevent files from being downloaded to external USB drives.
  • Application compatibility: Your business applications – including industry specific software, finance suites (such as Sage), CRM, etc. – that currently run on your onsite servers will be migrated to the cloud and used in the same way they are now. This also removes any dependence on your software vendor making their app cloud-ready.
  • Microsoft Office 365 integration: Continue to enjoy the benefits of Microsoft Office 365 including SharePoint and Exchange email. We even install the familiar Microsoft Office suite (Word, Excel, Outlook, etc) on your Cloud desktop, so your team will have a single place to go to access everything they need.
  • Cloud desktop personalisation: Your team can personalise their Windows desktop and use the familiar shortcuts and desktop settings they’re accustomed to.
  • Cross-platform capability: Your team will be able to connect and work from any device including PC, thin-client, Mac OSx, iOS, and Android.
  • Reconnect from different locations: The Cloud desktop reconnect feature allows you to start working on one device, for example, your office computer, and then easily continue working on another device, for example, your home computer, without losing what you were working on.
  • Exceptional performance: You will experience fast and reliable performance even if you are using older computers or connecting over slow Internet connections. This greatly improves the user experience and productivity.
  • Access to locally attached devices: Print and scan as normal, directly from the Cloud, to locally installed printers, scanners or copiers.
  • Enhanced security: Meet compliance and regulatory requirement and reduce cyber risk; protect against loss of sensitive corporate data; restrict access to software applications or files and folders for tighter security; centralised roll out of critical security updates and patches instantly protects all your assets.

Our approach

We work with you to truly understand your business and your needs not only now but in the future, to ensure we plan technology solutions which will support the delivery of your growth and development ambitions. We will then create a flexible infrastructure, harnessing the cloud technology to ensure your data is secure and accessible whenever you need it. But it doesn’t end there. We also provide ongoing support and maintenance, proactively updating software and monitoring your systems, making changes and recommendations as necessary.

To discuss how migrating to a fully cloud based platform could help develop your business further contact one of our experts today.

Using The Cloud For Your Disaster Recovery Strategy

One of the priorities for every IT department is to ensure there is a sufficient recovery strategy in place should a disaster happen. Small businesses can lose thousands of pounds for every hour that their IT system is down. The best way to limit the costs and the damage of IT failure is to prepare for the eventuality and ensure there is a backup plan ready.

With over 60% of businesses using cloud technology in some form or other for their infrastructure, it is clear that a cloud solution can significantly help with the day to day. However, the cloud can also help with secondary workflows that include backup and archiving to help with your disaster recovery strategy.

Traditional disaster recovery strategies for businesses are expensive and inefficient; they often require multiple solutions as well as labour and maintenance which can increase the costs dramatically. Cloud-based solutions already offer increased security for businesses, and with a cloud-based disaster recovery strategy, you have a secure, scalable disaster recovery strategy.

If you want greater agility and protection for your business, should the worst happen, then a cloud-based disaster recovery could be a cost-saving solution that will help your business to feel prepared for every eventuality.

The benefits of using the cloud for your disaster recovery strategy

Reduced manual backup

A cloud-based disaster recovery strategy will automate the backup process for you. This helps to free up time and resources needs for manual backup. This is particularly helpful for businesses with a small IT team who need to dedicate their time to strategic aspects of IT and the company as a whole.

Taking time to manually backup data means time is taken away from troubleshooting, improving systems and creating efficiencies. Instead, the manual backup will require reviewing archives, monitoring progress and ensuring there is sufficient space and storage for backup. All of these processes could be significantly reduced with an automated cloud solution.

Predictability

Using a cloud-based system for your backup helps to ensure predictability not only for automated backup but also for knowing your costs. Having a cloud system for your disaster recovery strategy typically comes with a set monthly fee which can help you when it comes to budgeting and ensures you know your costs beforehand.

Utilising another provider for your backup and disaster recovery strategy also frees up IT staff, as well as the cost of time and resources, to give you better reliability and assurance that backup is always taken care of through immediate automation.

Immediate backup

When it comes to internal backups, companies rarely check their systems to see if they can recover and restore all data should the worst happen. Many businesses will only complete a backup process at night which means retrieving all data in a situation is almost impossible.

Cloud-based solutions use a continuous backup method which means you’ll lose minimal data should a disaster strike. As the cloud automatically detects and transmits changes to files, there is no manual process involved, and you do not need to worry about when the backup takes place. All of the data restoration is taken care of for complete peace of mind.

Off-site

Even if your business has a robust data recovery and disaster management plan, if your equipment for backup is on the same site as the business then it may not help you at all. Should the workplace suffer from an unforeseen accident such as a flood, storm, burst pipe or fire, then your servers and backup systems are likely to suffer, and you will lose all of your data.

With a cloud-based solution, you have backup data in an external location. This means that should there be a problem in the workplace, your data will remain safe. As cloud backup occurs within minutes, you know that data is safely stored offsite from your organisation which gives peace of mind and can help to relieve any backup issues such as loss of revenue, lower productivity or negative customer feedback.

Security

As many customers who already take advantage of the cloud for their day to day running will know, a cloud-based system can give an organisation additional security. A cloud-based solution keeps data secure by being offsite and using data encryption; this means that only authorised users can access and decrypt the data.

Data encryption in the cloud is also applicable to backup and archived data which can significantly add to the security of the organisation which can help to reduce the risk of security breaches for organisations as well as providing peace of mind to customers.

Plan your disaster recovery strategy

When it comes to planning your disaster recovery strategy, it is essential to not only prepare for the worst but make sure there is always a robust system in place that works for your business. At Cyan, we can help to make sure you have a secure and effective disaster recovery plan in place using the cloud. If you want to protect your business and prepare for every eventuality, get in touch with our team of expert advisors.

What Are The Benefits Of GDPR?

The GDPR deadline is nearly upon us, and while for many companies, it has felt like a rush, panic and burden to ensure they are fully compliant in time, it is important to realise that there are actually benefits of GDPR to you as a business or individual.

With the introduction of high fines for non-compliance becoming a significant risk to most businesses and the difficult task of creating a strategy to ensure compliance, it is easy to think that GDPR is all doom and gloom. In fact, there are many benefits of the new data privacy laws for both organisations and individuals.

The Benefits of GDPR

Organised and localised data

There is no doubt that getting all the data for your business in order will require considerable investment. Furthermore, many companies need to hire a Data Protection Officer to ensure they are GDPR compliant. While the initial project may be a challenge, the benefits of having organised and localised data make that initial investment worthwhile. Having a data-centric approach and a robust framework for your databases means you will know exactly what information you have available to you, and where it is stored.

The new regulations encourage firms to consolidate personal data into one unified platform, giving the opportunity for businesses to better respond to customer requests, engage with them in ways they prefer, and ultimately innovate the way they interact.

Build customer loyalty

One of the major benefits to businesses is the enhanced trust that you will build with your customers. Currently, individuals generally do not trust companies to protect their personal data. So much so that in 2015, Eurobarometer conducted a survey which found that eight out of ten respondents felt they do not have control over their data.

Being able to prove to your customers that you are ‘cyber safe’ will be a significant selling point for businesses in all industries. It provides an important marketing message to sell your business, attract new customers and maintain existing ones. The added layer of security that GDPR offers to both your business and its customers can act as powerful leverage against other companies that are not as invested in data security.

Cut costs

This benefit might seem a bit counter-intuitive to businesses that are having to invest in new systems, applications and team members to meet the strict GDPR laws. In reality, after the initial outgoings of becoming compliant, the cost of staying compliant will in most cases, actually save you money.

It is estimated that the total savings will amount to around €2.3 billion a year. At the moment, companies need to deal with country-specific data protection laws, which can mean working with up to 28 different local authorities and regulatory experts at one time. GDPR is providing one reformed set of regulations that all businesses in the European Union must comply with.

Another way that GDPR will cut costs for your business is by forcing you to undergo a thorough data audit and get rid of any data that is no longer required or useful. Many organisations have duplicated and unnecessary copies of digital data which they are paying to keep and store online. Once you have had a thorough clear out of this data, you will know you are only paying for the information that is actually valuable to your business.

Security

Most people are now aware of the high compliance fines that are coming into force with GDPR in May 2018, but that is not the only reason to ensure you are fully compliant and keeping your customer data secure.

A security breach can cause huge brand and reputational damage, even more so if your company ends up being taken to court and into the media. Market research has shown that over 50% of security breaches are a result of careless employees. This figure shows how important it is to not only invest in ensuring your software is compliant, but also that your staff are fully trained on how to handle customer data securely. With this, you receive the benefit of protecting your brand and having confidence in your team.

Accurate customer information

Getting GDPR-ready will improve the level of accuracy within your database. The new regulations will mean that customers not only have access to the data you hold about them but can also validate and update it when they please. This customer right does already exist; however, the new regulations require the data controller to rectify any identified errors when they are made aware of them, meaning the information on file will be greatly improved.

Better protection for individuals

In addition to all of these benefits to businesses and organisations, there is also a huge benefit to everyone within the EU as individuals and consumers. GDPR means that your personal data will be much safer and in turn making you better protected against cybercrime.

Some of the regulations included have been around one way or another for many years but will now have much higher consequences when breached. One essential addition is the ‘right to be forgotten’ which allows you to request that all of your personal data be completely removed from a business database.

Realise the benefits with Cyan Solutions

It is no doubt that preparing for the upcoming GDPR is a top priority for thousands of organisations across the globe, and it will not be a quick and easy fix. Even so, the changes required to be GDPR compliant can also be seen as essential competitor differentiators in the future. To ensure you are embracing GDPR in the best possible way for your business, get in touch with our team of experts at Cyan Solutions who can make getting GDPR-ready stress-free and painless for your business.

 

The biggest risk for data breaches is your employees

In a world where technology is evolving so fast, handling data became a challenge, especially when it comes to businesses. Cyber security improved, and so did attackers. During the past few years, thousands of data breaches exposed records and personal information. The possibility of being a victim of fraud or identity theft stirred panic among people, executives included. There is no wonder why people became so protective of their personal information.

Data breaches are the most feared event that a company can encounter. The consequences can be devastating, and neither business owners or employees are accurately informed about this topic. This represents the main reason why knowing the potential causes of a data breach – along with several methods to prevent them – is essential.

Even though the clear majority of business owners consider data breaches a result of external malicious activity, the primary originators of such unfortunate events are employees. They represent the targets soon-to-be lured on by attackers, a sure method to compromise the whole company.

Nearly all business owners became aware of the implications of a data breach and started taking several measurements to prevent them from happening. Since insider threats are frequently responsible for data loss, the first step to a safer future would be imposing a strict adherence to the General Data Protection Regulation (GDPR). Most employees are not familiar with the existent rules for protecting data in a company or the severe consequences of a data breach, with GDPR in place; it is your chance to make the change and lower your risk.

Why do employees represent the biggest risk?

Data breaches can be either inadvertent or deliberate. Excluding external data leak threats such as malware, hacking, viruses, trojans and social engineering, the attention should focus on insider threats. Inadvertent data breaches are usually caused by accidental events, configuration errors, improper encryption or privilege abuse. Intentional insider threats include cyber espionage and sabotage. These are all results of either human mistakes or malicious/neglectful users or infiltrators.

By comparing the number of possible threats, any business owner can tell that employees should be feared the most. The root of insider threats is the lack of employee training. As long as they are not aware of the implications mentioned in GDPR, the exposedness to data breaches is definitely accentuated.

Training shortcomings – the aftermath

Still not convinced that raising awareness about GDPR is compulsory? 55% of cyber attacks in 2016 were as the result of insiders. Furthermore, insider threats are the most difficult to detect. Once a data breach takes place, a company’s primary goal would be finding the cause and remove it. When employees are the prime movers of a data breach, detection is a lengthy process that involves spending a lot of resources. Considering the fact that insider threats can go undetected, malicious employees can cover their tracks making the consequences even more expensive and long-drawn-out than before.

If the data breach included loss of customer personal data, the remediation costs could lead to bankruptcy, taking into account the fines and fees involved. Also, the reputation of a business which went through a data leakage is thoroughly affected. The aftermath is going to be reflected in profitability. The company will not be perceived as trustworthy any longer, leading to a decrease in client retention and a visible eroding of morale.

GDPR compliance and other training approaches

Training is the only unquestionable way to make sure that employees are acquainted with GDPR and the consequences of their actions. Through such training, business owners can highlight the importance of understanding high-risk apps, security bypassing, the inappropriate use of technology and other issues that may be encountered by an employee. By helping them comprehend;

  • How data sharing protection works
  • What they should and should not do at work
  • How to apply the lawful basis of GDPR
  • Spotting signs of malicious activity.

With this, a business owner drastically reduces the risks of encountering an internal data breach.

Proper training should be set in motion to prevent unpleasant events from the very beginning. At Cyan Solutions, we specialise in GDPR compliance preparation, creating and implementing cyber security solutions and eventually tracking existent changes through analytics. Well-conducted Data Protection Impact Assessment (DPIA) is one process that we recommend our clients should undergo to assess the possible risks of data leakage better.

Reduce the threat with Cyan Solutions

Minimising negligence and possible risks by bringing GDPR to light became a leading-edge necessity. This is no longer an option, but a requirement for any company that desires to remain out of harm’s way. At Cyan Solutions, we can help your business to mitigate the risk and make sure that all internal data risks have been analysed, maintained and reviewed. If you want to protect your firm from the risk of data breaches, speak to the team of experts at Cyan Solutions to find out how we can help.