Cyan Solutions

Strategic IT Support

IT you can rely on, built around you

Strategic, managed IT support that turns complexity into clarity, so your organisation stays secure, confident and free to focus on growth.

Meet the people behind the tech
strategic it support and services for business

Why our approach matters

Growing a business is demanding. IT should make it easier, not harder. This approach to business IT support lightens the load, simplifies complexity and gives your team confidence in the systems they rely on every day.

CYAN SOLUTIONS MANAGED IT SUPPORT
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Switching made simple

The CYAN Easy Switch Promise™

Changing IT support providers should not be stressful. Onboarding is designed to be seamless, people first and completely transparent, all backed by a 180 day guarantee.

Your first 90 days looks like:

By Day 30 – Launch

Core systems are set up, essential services are switched on and your team is introduced to the helpdesk. The foundations are in place and support is ready when needed.

By Day 60 – Baseline

Security is embedded, monitoring and backups are active and performance is stabilised. Your IT environment feels dependable and protected against everyday risks.

By Day 90 – Transition

Complexity is reduced with systems and applications consolidated, data structured and protected, and services modernised. Your IT is easier to manage and ready to scale.

What you can expect during onboarding

Seamless

The detail is handled for you, so your team stay focussed.

Non-disruptive

Productivity carries on while onboarding takes place.

People-first

Every user is supported and every question is answered.

Promise-kept

A 180 day promise that every standard will be delivered.

Learn more about switching your IT support

In-House vs. Managed Cyber Security technology strategy for business

Why our approach works

A structured process removes guesswork, gives you clarity about where you stand and helps you feel confident about where you are headed.

Once a plan is in place, you move smoothly from strategy to action. Onboarding stays structured and transparent, with regular reviews and clear next steps as your organisation evolves.

a man and woman looking at a laptop. it support for charities & non-profits based in hampshire.

The difference you’ll notice from day one

From the first conversation and throughout the relationship, IT support feels different with CYAN:

• IT that supports growth, not stress
• Security that protects without blocking productivity
• Clarity that builds direction and confidence
• Support that’s calm, caring, and personal

Results in action

Organisations across the UK have reduced downtime, strengthened security and scaled with confidence through our approach to managed IT support.

Switching to CYAN has given me peace of mind, I know that they are there for us. They’ve taken away the worry.

James Fielden Managing Director at K Pak

They are friendly, knowledgeable and quick to act. This has all had a huge impact on my day-today life and the productivity of everyone at Burley Geach and has enabled my colleagues and I to concentrate on our key objectives

Angela Church Practice and Operations Manager at Burley Geach Solicitors

CYAN were such an integral part of the team to be able to deliver our growth strategy. I wanted a one stop shop. I wanted them to take care of everything. And that’s what they provided.

Tony Lawman Managing Director at Lucketts Travel

We couldn’t have asked for more from CYAN. They've spoken in our language, explained everything clearly, and have proved to be the security experts they say they are.

Andy Greene​ Chief Commercial Officer at Oceanova

Since working with CYAN, we are confident that our IT security is compliant with Cyber Essentials Plus, and that the framework is effective and consistent across the business.

Richard Thompson Director of Operations at EPI Group

CYAN is brilliant at making IT easier to understand. As a result of CYAN’s support, we have a better understanding of our risks and are adopting best practices that our teams must follow to secure the organisation against external and internal threats.

Robyn Butcher Director and Principal Landscape Architect at Terra Firma

CYAN played a critical role in the transition of the Toto operations to EDF and provided uninterrupted and professional IT services in what was a very uncertain environment.

Geoff Mills Residential Accelerator Programme Director at Toto
See success stories

Ready to switch your
IT support?

Let’s start with a conversation. No jargon, no pressure.
Just practical insight into how to make your IT more secure, stable, and aligned with your goals.

Book a discovery call

Strategic IT support: FAQ’s

Strategic IT support goes beyond fixing day to day issues. It aligns your systems, security and support with your organisation’s goals, so technology actively helps you grow rather than just keeping the lights on.

Traditional IT support is often reactive and ticket based. Strategic IT support is proactive and partnership based. You still get fast help when something breaks, but you also get regular reviews, a roadmap and clear guidance on where to invest next.

No. Growing SMEs and non-profits often benefit the most. Strategic IT support gives you access to an experienced IT partner without needing a full in house team, helping you meet security, compliance and growth targets with confidence.