Welcome to our first blog on our brand-new website!
As with any successful business, we never rest on our laurels and whilst we have continued to be flat out delivering “top, friendly, professional” service to our clients (their words, not ours!), we did decide it was time to revamp and refresh some aspects of our marketing and messaging.
Like all businesses, we’ve probably learnt more about the value of resilience and adaptability over the last two years than we have in the preceding decade.
However, we are fortunate to operate in a sector that lent itself to coping with the restrictions of the pandemic better than many others.
What became apparent was that many client businesses utilised some of their enforced downtime to invest in their IT and business technology to be better prepared for when their own customer base was allowed to return to normal business.
Most successful, forward-looking businesses realise it is no longer sufficient to have “adequate” business technology. If they want to get ahead of their competitors and offer their best possible service to their customers, they need secure, robust, seamless systems that have the headroom to cope with expansion.
They need uninterrupted scalability, not to mention the ability to switch smoothly to a quality IT service provider in the first place.
We find that most businesses who come to us, do so because they are experiencing one or more of the following issues:
PRODUCTIVITY
Their workforce was spending too much time trying to resolve – or waiting for their IT support people to resolve- a technology issue that was preventing them from doing their core job effectively. This results not just in wasted productivity, but also damages morale and focus and seriously reduces job satisfaction.
TRANSFORMATION
A lot of companies do not have sufficient clarity to know which business technologies they should be adopting, let alone how to integrate them efficiently into their existing work practices or how to train their personnel to utilise them. These companies are allowing their more technically savvy competitors to gain an advantage., e.g., through enabling effective hybrid working etc.
SECURITY
Cyber Security has steadily risen to the top of the agenda for many companies as the industrialisation of cyber-crime has grown inexorably. What is now simply a normal part of organised crime has become an unfortunate daily reality for millions of businesses across the world. Hacking and ransomware attacks are ubiquitous and unfortunately, many businesses approach us after they’ve experienced a security breach, whereas we would much rather they were already clients and had been protected from that breach occurring.
We don’t need to tell you that there are tens of thousands of IT consultancies out there, all vying for your business.
However, we wanted to use our updated messaging to try to crystallise and convey what makes us stand out, at least in the opinion of the hundreds of clients we’ve delighted and satisfied since 2004.
So here are some of the key differentiators that have attracted and kept so many happy clients over the years:
- We are a certified Microsoft Gold Partner across multiple competencies. This puts us in the Top 1% of Microsoft Partners worldwide
- We are a dedicated team of 23 in-house professionals with a vast collective experience across the full spectrum of IT and Business Technology services.
- We are a real, physical company of people, many of whom have worked together for many years, not a disparate group of remote workers
- As can be seen from our accreditations, we pride ourselves on keeping our training up to date and to the highest standards, an essential aspect of any successful company in our always rapidly evolving sector
- Crucially, we have carefully honed and developed our proprietary CYAN Technology Program™ over the years to consistently provide the ultimate in thorough, efficient, and excellent professional IT and business technology support. It is a tried, tested and proven program, always tailored to each client
- We make Sustainability a core value. Of ever-increasing importance in the modern business world, we ensure all our services are delivered with sustainability at the top of the agenda.
- We guarantee that moving from your existing service provider to CYAN will be a simple and painless process with limited to no disruption to the operations of your business with The CYAN Easy Switch Promise™
So, please take a few minutes to browse through our new website and then if you like the sound of a team of technology experts who are driven by a passion for empowering business with the best that IT can deliver, get in touch.
Believe us when we say six months from now, you’ll wish you’d taken this approach years ago, as so many clients have told us!
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